Approach
My approach is summed up in three words: Listen, Create, Deliver.
The Zen of Listening
In many offices, people don't listen. They seem to give you what they want to give you, rather than what you asked for, and this produces no sense of satisfaction. As a consultant however, I've realized that listening can mean the difference between achieving satisfaction and feeling endless frustration.
Listening isn't easy. It takes a subtle touch and a knack for paying attention to the little details in order to understand what's really required in our hectic modern business world. Listening can't be a task that gets checked off in the first few minutes of a project; it is an ongoing journey that requires persistence and patience.
Of course I can sweep in and get things done quick, my way. Occassionally, that's required. But more often than not, what most companies want is someone to listen closely to the (often conflicting) needs and bring a fresh perspective and creativity to the solution. When you need someone who can listen to your needs and constitute a strategy for action: I can do it!
Creation Phase: Get it Right
The knowledge of how constitute a strategy for action is vital, and most consultants don't have it. After I've completed an initial analysis of your needs, I'll constitute and propose a strategy than includes the tactics and interim situations that will get us to the ultimate situation that you specify. Once we've agreed upon the plan, I'll get down to business.
The creation phase requires intense focus because I want to get it right the first time. I believe that the maxim that it is easier to get it right the first time than it is to fix it later.
Deliver Satisfaction: Faster and with Better Quality
I'm sure that you've heard of the 80/20 rule: 80% of the project work is completed in the last 20% of the time spent on the project. Well, I try to exceed this so-called rule in order to deliver quicker and more often than what you've come to expect in this world full of procrastinators and people who can not hold their commitments. Milestones are essential, and I believe in setting aggressive schedules and fulfilling commitments.
But don't worry: even in a quick delivery environment, I am sure to include a quality assurance phase. I review the product prior to delivery, and I work closely with you to ensure that I've addressed, met and/or exceeded your specific conditions of satisfaction. This all goes back to the Listening phase.
Good Feelings All Around
Did you know that I won the Mitchell "Easy to Do Business With" award? Not only did I win that award once, I won it six times. That should give you an idea of the type of asset that I am within an organization. Contact me and let me know what I can do for you.